# Privacy Policy

Effective August 6, 2026

This policy explains how GitCafe handles personal information when you use our hosted service. It does not govern independently operated deployments of GitCafe software.

## Information we collect

We collect information in the following categories:

- **Account and profile:** email address, password hash, handle, display name, avatar, and optional profile fields.
- **Authentication and security:** passkey metadata, public SSH and GPG keys, access-token and device authorization metadata, MFA state, sessions, IP addresses, user agents, and security and authorization audit events.
- **Content:** repositories and Git metadata, including commit author names and emails; issues, pull requests, reviews, comments, attachments, releases, LFS objects, CI configuration, logs, and artifacts.
- **Organizations and integrations:** memberships, roles, invitations, webhook and integration configuration, event payloads, and delivery diagnostics.
- **Billing:** plan, subscription, usage, and Stripe customer and subscription identifiers. Stripe collects and processes payment-card details under its own privacy policy.
- **Operational data:** requested paths, timestamps, device and network information, performance measurements, error reports, and rate-limit identifiers.

## How we use information

- Provide, maintain, and administer the Service.
- Authenticate users, enforce permissions, and secure accounts.
- Store and render repositories and collaboration content.
- Operate integrations, webhooks, automation, and CI features.
- Send verification, recovery, invitation, and security email.
- Measure reliability, diagnose errors, and improve performance.
- Administer plans, subscriptions, usage, and payments.
- Prevent abuse, enforce our policies, comply with law, and resolve disputes.

## Visibility and organizations

Public profiles and public repositories are available to anyone and may be indexed, scraped, cloned, cached, forked, or redistributed by others. Removing content from GitCafe cannot remove copies other people already made. Git author information and durable attribution may remain in repository history after an account changes or closes.

Private content is available to authorized collaborators, organization administrators, and the limited GitCafe personnel and providers described in these policies. Organization administrators may manage memberships, access, integrations, and audit information.

## Service providers and disclosure

We currently use the following providers to operate GitCafe:

- **Latitude** for compute and infrastructure.
- **Amazon Web Services** for infrastructure and object storage.
- **PlanetScale** for database services.
- **Vercel** for web and landing-page hosting.
- **Axiom** for operational telemetry and error diagnostics.
- **Resend** for transactional email.
- **Stripe** for subscriptions and payment processing.

We also disclose information according to repository visibility and organization permissions; to integrations and webhook destinations you select; to comply with valid legal process; to protect GitCafe, our users, or the public; and in connection with a merger, financing, acquisition, or sale of assets subject to appropriate confidentiality protections.

We do not sell personal information, share it for cross-context behavioral advertising, or use repository content to train generative AI models.

## Cookies and operational telemetry

GitCafe uses a secure, HTTP-only session cookie to keep signed-in users authenticated and may store user-requested interface preferences. These functions are necessary to provide the Service and remember choices you make.

We use a first-party `gc_otel_session` cookie to correlate operational traces across page visits and browser tabs. It lasts for up to seven days, refreshes with activity, and rotates after 30 minutes of inactivity while retaining the prior correlation ID. We send limited traces and error information to Axiom to diagnose failures and measure reliability. We do not use this data for advertising or to build marketing profiles.

## Retention and deletion

We retain information while needed to provide the Service and for security, fraud prevention, dispute resolution, legal compliance, and legitimate business records. Short-lived authentication records expire automatically. Operational telemetry and access logs are retained for limited periods appropriate to troubleshooting and security. Billing records may be retained for legally required accounting periods.

Account or content deletion removes information from active use, but may not immediately remove encrypted backups, legal holds, security records, audit history, stable attribution, or copies held by other users. We retain only the information reasonably necessary for those purposes and delete or de-identify it when the purpose ends.

## Your choices and rights

You may update most profile and account information through the Service. Depending on your location, you may also request access, correction, export, deletion, restriction, or objection concerning your personal information. Email privacy@git.cafe. We may verify your identity and may retain information where permitted or required by law. We will not discriminate against you for exercising a privacy right.

## International use and transfers

GitCafe is operated from the United States. You understand that information may be processed in the United States and other countries where our providers operate. Where applicable law requires additional safeguards for an international transfer, we will use an appropriate legal mechanism.

## Security

We use administrative, technical, and organizational safeguards designed to protect personal information, including access controls, credential protection, and security logging. No system can guarantee absolute security. Please report suspected vulnerabilities or account compromise promptly.

## Children

The Service is not directed to children under 13, and we do not knowingly collect their personal information. Contact privacy@git.cafe if you believe a child under 13 has provided personal information so we can investigate and take appropriate action.

## Changes and contact

We will update the effective date and provide reasonable advance notice of material changes. Questions, complaints, and privacy requests may be sent to privacy@git.cafe. GitCafe has not appointed a Data Protection Officer; this address is monitored by the team responsible for privacy matters.
