docs/user-journeys.md

User journeys and evidence

Use this map to select checks after a change. Test paths identify coverage, not a passing result. Bind each receipt to source and dependencies, then to the installed artifact where applicable. Follow the installed smoke recipe before claiming an installed fix.

JourneyExpected resultFailure branches to preserveFocused synthetic coverage
Connect accountProvider choice opens the correct setup; a successful connection appears in AccountsOAuth unavailable/cancelled, invalid credentials, sync gap; never replace an unreadable keysrc/onboarding.test.tsx, server/sync.test.ts, server/sync-recovery.test.ts
Read and search mailCached mail stays reachable; search respects account/view; opening the selected email shows its contextEmpty results, missing source, incomplete sync, read failure; selection alone does not mark readsrc/mail-search.test.tsx, src/mail-actions.test.tsx, src/list-windowing.test.tsx
Rename accountSave updates sidebar and Settings after reload; blank name restores the addressCancel leaves name unchanged; failed save retains input; privacy still masks addressessrc/navigation.test.tsx (rename cases)
SnoozeMenu opens beside the clicked icon; a preset saves once and moves mail to SnoozedBusy/failed save, Escape, unsnooze and expiry; no provider snooze or duplicate action barsrc/snooze.test.tsx, src/context-menu.test.tsx, src/row-actions.test.tsx
Drafts and replyDrafts lists account, envelope, subject, snippet, time and attachments; opening restores content; reply shows original textSave failure, uncertain send, duplicate-submit guard, account change, invalid attachment/drop; never resend automaticallysrc/draft-list.test.tsx, src/draft-recovery.test.tsx, src/compose-layout.test.tsx, server/drafts.test.ts
Today and trackingQuick Track prefills source/title/reason; saved work appears in the chosen group with an inline source readerFailed refresh retains input; thanks does not complete work; separate deliverables close independentlysrc/today-workflow.test.tsx, src/workbench.test.tsx, server/workspace.test.ts
ProjectsChoose a job, read its emails inline, add a linked task, and record a decision with supporting emailsMissing sources, account scope, privacy, stale revisions and unknown saves; combining accounts requires explicit approvalsrc/today-workflow.test.tsx, src/workbench.test.tsx, server/workspace.test.ts
Settings editingSection changes start at the top; unsaved templates and signatures survive section changes and Settings close within the app sessionFailed saves retain text; pending saves cannot overwrite a later draft; application exit discards unsaved Settings editssrc/compose-settings.test.tsx, src/navigation.test.tsx
CalendarDeadlines, timed follow-ups and active snoozes appear on the correct local dayDate-only timezone shifts, cleared/expired snoozes and completed work; snooze does not create a commitmentsrc/calendar.test.tsx, src/follow-up-presets.test.tsx
Assistant setup and reviewSettings owns setup/removal; Agent review owns proposals/activity; BYOK key stays privateMissing/revoked grants, wrong account, stale proposal, provider failure; no automatic grant expansion or sendingsrc/workbench.test.tsx, src/agent-provider.test.tsx, server/mcp.test.ts
Agent connection to TodayAuthenticated assistant reads cached mail, explicitly granted tracking saves local work, Today shows it and opens its sourceReader-only grant denies creation; existing grants stay unchanged; cross-account sources rejectedsrc/agent-journey.test.tsx uses real local MCP HTTP plus mounted App, synthetic data only
Navigation and text sizeBack/Forward stays beside search; Page Up/Down follows mail ordering; Ctrl/Cmd +/−/0 scales textEditor/dialog ownership, deleted source, end of list, privacy; no duplicate history rowsrc/navigation.test.tsx, src/reader-keyboard.test.tsx, src/FormattedMail.test.tsx, desktop/navigation.test.ts
NotificationsPreview shows enabled delivery, details, privacy and sound; new-mail notice opens its exact sourceDisabled delivery, hidden text, missing target, first import, duplicate arrival, audio failure; no premature readsrc/toasts.test.tsx, desktop/notifications.test.ts, server/notifications.test.ts
UpdateDetails show state; valid supported update respects save/send drain and restartmacOS unsupported automatic install, invalid artifact, failed download, active draft, unknown send; keep rollbacksrc/update-lifecycle.test.tsx, desktop/updates.test.ts, server/update-drain.test.ts

Record acceptance at the tested layer

  • Synthetic: temporary encrypted stores, fake mail and provider adapters. A source renderer served by a fixture is also synthetic, even when viewed on a Mac.
  • Installed: the identified packaged executable and its bundled renderer pass startup and the relevant UI journey on that OS. Build or launch exit status alone is insufficient.
  • Real account: separately authorized steps pass against the intended saved account. A successful list_accounts proves only that call, not cached reading, tracking, Today, provider sync or delivery.

Mark each row PASS, FAIL, BLOCKED or UNRUN at each layer. Record evidence and the exact gap. Leave skipped journeys UNRUN; never turn a denial, source review or process launch into workflow acceptance. Keep private account and mail data out of receipts.